3. Energy and Miner Status
Q1: How can I determine if my Ec³ Plug is mining
To determine if your Ec³ Plug is mining, follow these steps:
Connect to the EC3 Mobile App: Download and install the Ec³ Mobile App on your smartphone or tablet. Ensure your device is connected to the internet.
Wallet Sync: Log in to the mobile app using the wallet address associated with your Ec³ Plug. If you haven't created a wallet or linked it to the Ec³ Plug yet, follow the instructions in the app to do so.
Check Mining Status: After logging in, navigate to the "Mining" or "My Mining" section within the mobile app. This is where you should find detailed information about your mining activities and status.
Review Mining Data: On the mining status page, you should be able to see details about your Ec³ Plug's mining activities, including:
Staked ECT Quantity: The amount of ECT tokens you currently have staked.
Estimated Earnings: The expected earnings based on current network conditions and your mining activities.
Accumulated Earnings: The total earnings you have accumulated since you started mining.
Active Mining Devices: If the Ec³ Plug is mining, it should be listed as an active mining device.
Device Monitoring: Ensure your Ec³ Plug device is connected to power and has a stable internet connection. The device's status indicator light or the device status in the mobile app can help you confirm if the device is online and operational.
View Transaction Records: If the Ec³ Plug is participating in mining, you should be able to view related transaction records in the mobile app, including staking and reward distributions.
Q2: If the Ec³ Plug does not start mining after connecting the energy devices, what should I do?
If your Ec³ Plug does not initiate mining after connecting the energy devices, here are the steps you should take:
Check Power and Connection: Ensure that your Ec³ Plug is properly powered and all energy devices are correctly connected. Verify that the connections are secure and there are no loose cables.
Review Device Configuration: Go through the setup process again to confirm that all devices are configured correctly according to the user guide. This includes checking the settings within the Ec³ Mobile App for any required adjustments.
Confirm Network Connectivity: Make sure the Ec³ Plug is connected to the internet and has access to the Peaq network. Network issues can prevent the Plug from starting the mining process.
Check for Updates: Ensure that your Ec³ Plug and the Ec³ Mobile App are updated to the latest version. Sometimes, outdated software can cause issues with mining.
Review Mining Requirements: Double-check that you meet the minimum requirements for mining, such as the necessary amount of ECT tokens staked and the eligibility of your energy devices.
Consult the User Guide: Refer to the Ec³ User Guide for troubleshooting tips or any specific instructions related to starting the mining process.
Contact Support: If the issue persists, reach out to our support for further assistance. Provide them with details about the problem, including any error messages and the steps you've already taken.
By following these steps, you can troubleshoot and resolve common issues that might prevent your Ec³ Plug from starting the mining process.
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